This week marked the start of the much anticipated dispatching of the VPC MongoosT-50 Flightsticks and Bases. The VPC team has been working around the clock to ensure we can get all existing pre-orders shipped out in a timely manner.

 

This week marked the start of the much anticipated dispatching of the VPC MongoosT-50 Flightsticks and Bases. The VPC team has been working around the clock to ensure we can get all existing pre-orders shipped out in a timely manner.

 

Unfortunately we must announce that a small error, but an error nonetheless, with the VPC MongoosT-50 gimbal from the factory has been discovered shortly after the first batches early this week were dispatched.

 

The issue is regarding the compression spring channel, which due to an error with the factory CNC software, it is 2mm narrower than intended. This caused some unpleasant noises to be produced during movement. This tolerance error had also affected the cam fixing points, which caused some unwanted movement (~0.1 to 0.15mm).

 

After discussions with the team last night, we have decided to recall the batches from the courier that went out earlier this week as we did not like the idea of our earliest and most supportive customers receiving anything but the newest and best revision of the VPC MongoosT-50 gimbal right out of the gate.

 

The necessary changes have been made at the factory early this morning and these problems have now been resolved. It has been agreed that the factory will now produce from today and over the entire weekend. The revised batch we will receive on Monday 24th will be large enough to cover all existing pre-orders and the VPC team will again be working around the clock to assemble, test, package and despatch all orders next week.

 

We understand wholeheartedly the frustration and disappointment experienced by some of our customers due to these delays. All of us at VPC apologise that it has taken much longer overall than anticipated to get the VPC MongoosT-50 Flightsticks and bases into everyone’s hands.

On top of the previously announced VPC dust cover gift, we will also be issuing a 10% discount coupon for all users who have experienced a delay with their pre-order. For any users who are still unhappy with the situation, we will issue a no-hassle complete refund, for any customers who do wish to receive a refund, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. with your order number.

 

Thank you all for your patience and support!